AXA Assistance is a benchmark partner, providing online medical services, directing beneficiaries to the best medical service providers, delivering lifecare services that support customers and their families if one of them is hospitalised and ensuring life care services that enable elderly dependents to remain in their own homes.
Leveraging innovations in healthcare
Ongoing developments in healthcare have changed the relationship between patients and doctors. At AXA Assistance, we have been quick to relay the benefits of innovative healthcare and prevention services to our customers.
Our Medical Teleconsultation offering means that customers, when at home or away, are never more than a phone call away from a doctor who will listen to their symptoms, deliver a diagnosis and, if possible, write a remote prescription. We are the world's first assistance provider to offer this service on two continents.
Our Connected Health programmes enable us to look after our customers remotely, ensuring ongoing contact without them ever having to make a call.
Our Second Medical Opinion (SMO) offering gives customers the opportunity to consult leading medical experts from our international network.
Your health is your most valuable asset; our job is to safeguard it. We undertake to deliver best-in-class services when missioning doctors, selecting medical service providers and protecting medical information.